Is lack of software freedom a valid reason for refusal?
Adonay Felipe Nogueira
adfeno at hyperbola.info
Sun Oct 8 14:17:17 UTC 2017
Yeah, SMS or even XMPP should do the trick. ;)
Paul Boddie <paul at boddie.org.uk> writes:
>
> Even some kind of SMS payment would be reasonably acceptable, but I guess the
> money is all in "apps" these days. (Actually, there is apparently money in
> sending SMS messages, but that's another story.)
>
>
> The challenge for us is to figure out how to formulate such demands for fair,
> accessible and usable infrastructure. It has been a struggle to get the
> message across in other areas.
>
> [...]
>
>
> A friend of mine mentioned having her public transport ticket checked, which
> was in her case accessible via a specific "app" (of course), and when she told
> the inspectors that it was taking a while to come up on screen, the remark was
> made that maybe she should "get a newer phone". I can think of several
> responses, some very impolite, others wondering whether ticket inspectors make
> so much money that they can regard having the latest gadgets as some kind of
> civic duty.
>
> One problem is that "apps" are tempting for people offering public services
> because the hardware involved is somewhat generic, meaning that municipalities
> (and their corporate entities) can avoid procuring things for specific
> purposes. In Oslo, they spent substantial amounts eliminating paper tickets
> with a smartcard system where (1) the readers didn't work, (2) the barriers
> couldn't be used because of fire regulations, (3) the roll-out was so slow
> that the first batch of cards had apparently degraded and were unreliable or
> unusable, (4) connectivity is required to validate tickets, and (5) they have
> to issue cards for short-term users like tourists or somehow make the "app"
> work for them.
>
> With such a background of inept procurement (or demonstrably corrupt, in some
> cases in the public transport bureaucracy), having an "app" seems like the
> ultimate answer. But the correct answer is to provide people with the means to
> access the services, not to burden them with something that they think
> everyone should have anyway.
>
> Paul
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>
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