Good afternoon
Your letter headed 'Advertising for proprietary software on your website' has found its way to me.
Having read your letter and looking at your website I have removed the icon which we had on the footer of every page signposting people to get adobe reader.
I can understand your view as to why do we favour one company over another but we were simply giving people the chance to download the reader if they didn't already have it.
Do you recommend that we link to the www.pdfreaders.org website to offer people a choise of readers to download?
Regards
Ian Groves Corporate Information Officer West Somerset Council West Somerset House Killick Way Williton Taunton Somerset TA4 4QA
Telephone: 01984 635222 Website: www.westsomersetonline.gov.uk
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On 09/15/2011 03:33 PM, Ian Groves wrote:
Your letter headed 'Advertising for proprietary software on your website' has found its way to me.
Having read your letter and looking at your website I have removed the icon which we had on the footer of every page signposting people to get adobe reader.
I can understand your view as to why do we favour one company over another but we were simply giving people the chance to download the reader if they didn't already have it.
Do you recommend that we link to the www.pdfreaders.org website to offer people a choise of readers to download?
Dear Sir,
Firstly, I would like to thank you for having considered our letter and thus our point of view.
The removal of the previous link and a new reference to www.pdfreaders.org in your County website will allow users to consider a broad choice of free readers. This solution would perfectly solve the problem that we explained you in our previous letter.
Thank you again for your attention,
I suggest Sam, as UK coordinator replies:
* Ian Groves IAGroves@westsomerset.gov.uk [2011-09-15 14:33:13 +0100]:
Your letter headed 'Advertising for proprietary software on your website' has found its way to me.
Having read your letter and looking at your website I have removed the icon which we had on the footer of every page signposting people to get adobe reader.
I can understand your view as to why do we favour one company over another but we were simply giving people the chance to download the reader if they didn't already have it.
Do you recommend that we link to the www.pdfreaders.org website to offer people a choise of readers to download?
I would explain that in most cases it is not necessary to link to any reader. But if they want all those readers on pdfreaders.org are vendor neutral, so they can link to them without any problems. And of course thank them :)
Regards, Matthias